Evri International Reviews & Buyer Experiences

Evri International is a UK-based courier brand focused on parcel delivery and returns services. It serves individuals and small businesses seeking cost-effective shipping solutions within the UK and internationally. The company emphasises flexible parcel drop-off options and accessible service coverage.

Evri offers parcel drop-off at over 9,000 ParcelShops and 24/7 lockers, courier collections, and booking through mobile app or website. Their services include parcel tracking and basic parcel cover up to £20 as standard. Positioned as a budget-friendly option, Evri provides both standard and next-day delivery to over 220 countries worldwide.

Evri International Highlights

• Affordable pricing
• Extensive ParcelShop and locker network
• App and online booking
• Parcel tracking included
• Basic parcel cover included

Evri Send Parcel offers parcel delivery services starting from £2.62, providing an affordable option for sending parcels within the UK and internationally. The service includes access to a large network of ParcelShops and lockers for convenient drop-off points.

Customers can book parcels through the Evri website or app, with options for standard and next day delivery. Tracking is included, and there is free parcel cover up to £20 on most items, though some users have reported issues with delivery reliability and customer support.

This service is suitable for individuals and small businesses looking for budget-friendly parcel shipping and returns. However, it may not be ideal for urgent or high-value shipments due to occasional delays and limited customer service responsiveness.

Evri Send Parcel

Price £2.62 • evri.com

RESERVE YOUR SPOT

Evri International offers a cost-effective parcel delivery service with advantages such as a wide network of ParcelShops and lockers across the UK, convenient label printing options, and parcel tracking included with shipments. The service also provides next day delivery within the UK and international shipping to over 220 countries, appealing to budget-conscious customers seeking flexibility and accessibility.

However, users should be aware of frequent delivery delays and reports of lost parcels which affect reliability. Customer service responsiveness is often criticized for being poor and difficult to reach, while some delivery attempts have been reported as fake or inaccurate. Website and system glitches also occasionally impact booking and service reliability.

Evri's delivery service offers flexibility for UK domestic and international shipments, allowing customers to book online or via the mobile app with options for standard or next day delivery. Parcels can be dropped off at ParcelShops or self-service lockers, which are accessible 24/7, or collected by couriers when booked. The service covers sending parcels to over 220 countries and includes tracking for all shipments.

Free parcel cover up to £20 is included to protect most items during transit. The extensive ParcelShop and locker network across the UK provides convenient drop-off points for customers. This delivery structure emphasizes affordability and ease of use, while customers should be aware of potential limitations in delivery speed and reliability.

Allow up to 14 days for the retailer to confirm receipt of a returned parcel. Return costs depend on the retailer; some offer free returns while others charge a fee. Customers must securely package items and follow the retailer's return instructions. Returns can be booked via Evri's website or app.

Evri only supports returns for retailers within its network. If a retailer is not supported, customers must follow the retailer's own return process. It is important to check whether Evri handles returns for the retailer before booking a return.

Parcels can be sent via drop-offs at ParcelShops and lockers across the UK, with courier collections available through prior booking. This network provides flexible options for parcel dispatch both domestically and internationally. The service covers shipping to over 220 countries and territories worldwide.

Standard UK delivery targets 2-3 working days, with next day delivery available for domestic parcels. International shipments typically take 3-7 working days. Some postcode surcharges and retailer-specific return restrictions may apply, and tracking is included for all shipments to monitor their progress.

Evri provides free parcel cover up to £20 on most parcels to protect against loss or damage. This coverage applies automatically to eligible parcels without additional cost. However, high-value items are excluded from this coverage, and claims must follow specified procedures.

There is no formal warranty beyond the included parcel cover. Claims processes can be challenging and may require patience from customers for resolution. Evri does not offer additional guarantees or formal warranty protections beyond the parcel cover.

Users can contact Evri customer support primarily through the website and mobile app, where automated chatbots handle most inquiries. Support covers returns, parcel tracking, booking, refunds, and complaints, with limited live human assistance available.

• Email: [email protected]
• Support center: https://www.evri.com/help/contact-us
• Live chat: Automated chatbot system on website and app

Customers are encouraged to reach out via these methods for support, though response times may be long and human contact limited. Using the available channels is the best way to address parcel and return issues.